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Not receiving email notifications

Posted: Wed May 20, 2015 9:28 am
by jwdonal
I have not been receiving any email notifications of postings that have been made to topics that I am subscribed to for at least the last 36 hours or so. Is anyone else having this problem?

Lidnariq seems to also have this issue for PM messages as he mentioned here: viewtopic.php?f=12&t=12789&start=15

Re: Not receiving email notifications

Posted: Wed May 20, 2015 9:31 am
by WhoaMan
yes. i took down the SMTP server for a while

Re: Not receiving email notifications

Posted: Mon May 25, 2015 9:03 pm
by Memblers
I had a report of a user not receiving the account activation email during the past few days.

I'm not sure if I can generate a test email to myself (I see the mass mailing option, I'm not wanting to dick around with that, though it can be set to apply to a certain group only). I tried sending myself a PM, but it probably won't work because it also didn't appear as an unread message (that made me lol a little).

edit: I can confirm that I was PM'd after posting that, and didn't receive an email.

Re: Not receiving email notifications

Posted: Wed May 27, 2015 8:10 am
by feos
Will all the notifications that are currently missing arrive all at once when it's fixed? Or they're eaten forever?

Re: Not receiving email notifications

Posted: Thu May 28, 2015 10:05 pm
by jwdonal
Also, what does "for a while" mean? A few weeks? A few months?

Re: Not receiving email notifications

Posted: Tue Jun 02, 2015 12:35 pm
by rainwarrior
I've also noticed that I am no longer receiving e-mail notifications. Has this been permanently disabled?

Re: Not receiving email notifications

Posted: Tue Jun 02, 2015 8:08 pm
by Memblers
I think the email server has been totally dead. I went ahead and tried to change it over to using a gmail account. Temporarily or whatever, I don't care, whatever works. Since there's not a simple way to generate a test email, I'll need someone to reply to this thread to see if it worked (I checked the notify me box).

Re: Not receiving email notifications

Posted: Tue Jun 02, 2015 8:09 pm
by freem
posting by request per above post

Re: Not receiving email notifications

Posted: Tue Jun 02, 2015 8:12 pm
by Memblers
That was fast. Good news, it worked.

Re: Not receiving email notifications

Posted: Wed Jun 03, 2015 8:47 pm
by Bavi_H
Do the notifications come from the same e-mail address as before (info at nesdev dot com)? If it's a different e-mail address, I need to update my "safe" list.

Re: Not receiving email notifications

Posted: Wed Jun 03, 2015 11:12 pm
by Memblers
Looks like I spoke too soon about it working, someone tried to register and instead of sending the email, gmail bounced it to it's own inbox with a "message temporarily rejected" message. When I signed into the account it gave me a "suspicious activity" warning and had me verify my phone #. Hopefully it'll get better now that I've verified that, but that remains to be seen. If this ends up not working, I can try moving it to a membler-industries.com email account.

If it still continues to not work as expected, let me know.
Do the notifications come from the same e-mail address as before (info at nesdev dot com)? If it's a different e-mail address, I need to update my "safe" list.
It still has that as the 'reply-to' address, but now it should be coming from nesdevforum at gmail dot com.

Re: Not receiving email notifications

Posted: Tue Oct 20, 2015 10:10 pm
by Memblers
Looks like email has been down since Monday (the 19th). Logging in gave me the "suspicious activity" warning and a captcha, hopefully that will have cleared it up. I'll keep an eye on it, but let me know if you find that it's not working.

Re: Not receiving email notifications

Posted: Fri Oct 06, 2017 11:02 am
by calima
I didn't get an email notification for a PM today. It used to work a while back.

edit: seems it was just delayed by ~20min.